Important customer information


4 Withdrawal






4a. Return costs when exercising the right of withdrawal






5 Prices and shipping costs






6 Supply












7 Payment












8 Retention of title























More information






Treaty text






Terms and Conditions























(The following terms also include information about your legal rights under the provisions on distance contracts and electronic commerce.)























1 Scope












For all deliveries of Sü to consumers (§ 13 BGB), these Terms and Conditions (GTC).












A consumer is any natural person who enters into a legal transaction for a purpose that can be attributed neither commercial nor their independent vocational activity.












2 Contracting party






The purchase comes with:
Owner: Petra Einhäuser (sole proprietorship)
Relaisstr.106, 68219 Mannheim
VAT No.: DE 143890667
You can contact our customer service for questions and complaints on weekdays 9 AM to 4 PM by phone 0049/151/40436145


or by e-mail at






























3 Offer and Conclusion






3.1 The presentation of products in our online shop is subject to a legally binding offer, but an invitation to order dar errors.
3.2 By clicking on the [Order] button, you place a binding order for the goods listed on the order page. The sales contract is concluded when we accept your order an order confirmation via e-mail immediately after receiving your order.






4 Withdrawal






4.1 Consumers have a fourteen day return policy.
You can without giving reasons in writing (eg letter, fax, email) or your contract within 14 days - if the goods before the deadline - by returning the item back. The time limit begins after receipt of this instruction in text form, however not before receipt of the goods by the recipient (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in connection with § 1 paragraph 1 and 2 draft Law and our obligations according to § 312e Section 1 Clause 1 BGB in conjunction with Article 246 § 3 BGB. The revocation period is sufficient to send the revocation or thing. The revocation must be sent to:





Petra Einhäuser





Relaisstr. 106

68219 Mannheim

Phone: 0049/151/40436145












In case of an effective withdrawal, the mutually received benefits are to be returned and any benefits (eg interest) surrendered. If you can not or partially, or only return them in deteriorated condition or give us the performance received and benefits (eg benefits), you have to pay us compensation. For the deterioration and derived benefits, you must pay compensation only if the uses or the deterioration is due to a deal with the matter, beyond the consideration of the characteristics and functioning. By "testing the properties and functioning" refers to the testing and trying out the goods, as it is possible and customary in a retail store. Transportable items are to be returned at our risk. You have to bear the costs of the return. Not parcel things do you pick. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you when you send your cancellation or the goods, for us with their reception.
End of cancellation policy












The right does not apply to distance contracts
- The supply of goods that are produced according to customer specifications or
- Are clearly tailored to personal needs.






4a. Return costs when exercising the right of withdrawal






You have to bear the costs of the return. 






5 Prices and shipping costs












5.1 The quoted on the product pages include the legal VAT and other price components.












5.2 Information about additional shipping costs can be found in 












6 Supply












6.1 Delivery takes place within Germany and throughout the European Union, Switzerland and England. We ship with Deutsche Post / DHL.












6.2 Information on delivery times can be found on the product page.












7 Payment












7.1 Outside Germany we send only prepaid. You can pay by bank transfer or via PayPal.












7.2 A right of set off is available only if your counterclaims have been established in court or are undisputed or acknowledged by us in writing.












7.3 You may only withhold if the claims from the same contractual relationship.












8 Retention of title






Until full payment the goods remain our property.






More information


















If you have found a product, you can lay this obligation by clicking on the button [add to cart] add to cart. The contents of the basket can be at any time by clicking the button [Shopping Cart] binding. The products can be removed from the cart at any time by clicking the [Delete] button again. If you want to buy the products in your cart, click the button [Check]. Please then enter your data. The mandatory fields are marked with *. No registration is required. Your data is encrypted. After entering your information and select the payment method you click on the button [Mode Check] to the order page where you can check your entries. By clicking on the [Order] button to complete the ordering process. The process can be interrupted at any time by closing the browser window. On the individual pages for more information, such as to corrections.






Treaty text






The contract text is stored on our internal systems. The terms and conditions can be viewed at any time on this page. Unless you have created an account, you can view your account information at any time under 'Customer Login'. The order information and the terms and conditions will be sent by e-mail. After completing the purchase of the contract for security on the Internet is no longer available.